The team at Kiditos pride ourselves on excellent customer service and top of the line products. That commitment extends fully into our repairs department.
We can get you back in the air quickly, and keep you up to date every step of the way.
Ready to get back in the air?
HERE’S HOW IT WORKS
STEP 1: Purchase Repair Service
Click add to cart and check out as with any other item.
STEP 2: Send Us Your Drone
Once you’ve purchased the repair service, please pack and ship your drone and remote controller only in a standard shipping box. Sending your aircraft in an oversized case may incur additional return shipping costs. Also, please do not include batteries, chargers, or other accessories.
ship it to:
STEP 3: Diagnosis & Estimate of Cost
Our knowledgeable and experienced technicians will diagnose your aircraft to get a better understanding of what will need to be repaired. Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair.
Don’t worry, labor is included in the original repair service purchase.
STEP 4: Physical Repair
Once you approve the parts for your repair, our techs will get to work repairing your drone!
STEP 5: Fine Tuning & Testing
Before sending out your repaired drone, we make sure all of the firmware is updated and sensors are calibrated before taking your drone up for a thorough test flight to ensure your drone is in peak condition.
STEP 6: Return Shipping
Return shipping is included in the repair service.* We will ship your drone back in a standard shipping box with custom foam to ensure your aircraft is as safe as possible on its way back to you.
* – Drones sent in oversized cases or “tough cases” may incur additional shipping charges.